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- Perpetual intermediates usually know that advanced features exist, even though they may not need them or know how to use them. 永久的中间用户通常知道高级功能的存在,即使他们可能不需要,也不知道如何使用这些功能。
- It is a very necessary component of any online help system because it provides what perpetual intermediates need the most: access to features. 这是任何在线帮助非常必要的组成部分,因为它向永久的中间用户提供了最重要的特性,即功能访问。
- We prefer the term perpetual intermediates, because although beginners quickly improve to become intermediates, they seldom go on to become experts. 因为新手虽然能很快进步成为中间用户,但他们很少能够继续成为专家。
- Although it applies to all users, it is particularly pertinent to perpetual intermediates. 它可以适用于所有的用户,特别是永久的中间用户。
- Online help is just like printed documentation, a reference tool for perpetual intermediates. 在线帮助就像是打印的文档,为永久的中间用户提供参考工具。
- Because each user unconsciously memorizes commands that are used frequently, perpetual intermediates memorize a moderate subset of commands and features, a working set. 因为每个用户都在无意识地记忆经常使用的命令,永久的中间用户记住了一些命令和功能,形成了子集,我们称之为“工作集”。
- Perpetual intermediates need access to tools. They don’t need scope and purpose explained to them because they already know these things. 永久的中间用户需要工具,因为他们已经掌握了这些程序的意图和范围,不再需要解释。
- Perpetual intermediates know how to use reference materials. They are motivated to dig deeper and learn, as long as they don’t have to tackle too much at once. 永久的中间用户知道如何使用参考资料,只要不是必须一次解决所有问题,他们就有深入学习和研究的动机。
- From the designer’s point of view, this often means that the program should be optimized for use by perpetual intermediates and not be aimed primarily at beginners (or experts). 从设计者的角度来看,这就意味着这类程序应该为永久的中间用户来进行使用上的优化,而不能将主要目标放在初级用户上(也不能是专家用户)。
- New users are happy with world vectors, but as they progress to become perpetual intermediates they begin to develop their working sets, and the (pedagogic) world vectors will start to seem tedious. 新用户会为世界途径高兴,但是随着使用者逐渐成为永久的中间用户,他们开始发展自己的工作集,(学习式的)世界途径也开始变得单调乏味。
- Beginners avail themselves of the pedagogy of menus as they get oriented in a new program, but perpetual intermediates often want to leave them behind to find more immediate and efficient vectors. 初学者受益于菜单的这种学习的方式,他们可以逐步地通过菜单来熟悉一个新程序,而永久的中间用户则通常更喜欢使用更为直接和高效率的途径。
- Configuration is desirable for more experienced users. Perpetual intermediates, after they have established a working set of functions, will want to configure the interface to make those functions easier to find and use. 配置是更富有经验的用户所期望的,永久的中间用户在建立了工作集之后希望能够配置界面,使那些功能可以更容易地找到并使用。
- While it’s important that there be a “quick start guide” for beginners, online help should be focused on people who are already successfully using the product, but who want to expand their horizons: the perpetual intermediates. 为新手用户提供一个“快速使用指南”当然是很重要的,但在线帮助应该关注那些已经能够成功使用产品,而且希望成为永久中间用户的用户。
- Even beginners, not to mention perpetual intermediates, like to put their own personal stamps on a program, changing it so that it looks or acts the way they prefer, uniquely suiting their tastes. 先不用提永久的中间用户,即使是新手用户,也喜欢在程序上打上自己个性的烙印。 将其改变成他们喜欢的外观或行为方式,适合他们的独特口味。
- What perpetual intermediates need 永久的中间用户需要什么
- We need to spend more time making our products powerful and easy to use for perpetual intermediate users. 我们需要多花一些时间,让程序对永久的中间用户来说功能强大而容易使用。
- This means that online help is a perpetual intermediate tool. They use it by way of the index, so that part of help must be very comprehensive. 这意味着在线帮助是永久中间用户的极佳工具,他们通过索引使用帮助,因此索引部分必须非常全面。
- But the knowledge that they are there is reassuring to the perpetual intermediate, convincing him that he made the right choice investing in this product. 但是软件具有这些高级特性的事实让永久的中间用户放心,让他们确信,投资购买这个程序是正确的选择。
- It doesn’t cater to the beginner or to the expert, but rather devotes the bulk of its efforts to satisfying the perpetual intermediate. 它既不迎合新手,也不迎合专家,而是把大部分工作放在满足永久的中间用户上。
- But if the resort wants to stay in business, it will cater to the perpetual intermediate skier, without scaring off the beginner or insulting the expert. 但如果滑雪胜地要想在商业上保持成功,它既要迎合永久的中间层滑雪者,也不能吓跑新手,或无视专家的存在。