With the development of information technology, the corporation pay more and more attention and capital to Customer Relationship Managementm, the development of CRMS(Customer Relationship Management System) is more perfect than ever.

• 随着信息技术的不断发展,企业对客户关系管理也越来越重视了,资金投入比例也在不断增加,客户关系管理(CRM)信息系统开发也开始走向完善的阶段。