We investigate the 340 corporate in six cities in Zhejiang, Jiangsu and Human provinces. The investigation data analysizes the fact, then tutors the action of corporate practice though the investigation.

• 摘要我们对浙江、江苏、湖南省六地340多家企业进行调查。调研数据分析了六地企业顾客关系管理的现状，通过调研报告指导企业实践活动。