The method of the software has been adopted to be in fact raised ACD operation ability of the voice board card solution in the design, repaired the shortcoming of this project in ACD.

• 设计中采用软件方法提高原有计算机语音板卡的ACD(Automatic Call Distribution自动呼叫分配)运算能力，克服了该方案在ACD方面的缺陷。