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- Service quality can't equate with the customer satisfaction, however, they can be integrated in the library service. 服务质量和用户满意度是不同的，二者由于图书馆服务的特性趋于统一。
- The illustrational results show that we can realize a fast and accurate evaluation for college library service quality by this method. 实例表明，该方法能够实现对高校图书馆服务质量的快速、准确的评价。
- This paper expands the necessity that library implementing library service quality and service management system construction, the movement, the appraisal and the improvement. 摘要论述了图书馆实施服务质量管理的必要性，探讨了服务质量管理体系的构建、运行、评审与改进。
- Library collection is the material foundation of libraries and is the key to constrain library service quality. 馆藏是图书馆的物质基础,是制约图书馆服务质量的关键。
- Application of Mysterious Customer Method in Library Service Quality Management 神秘顾客方法在图书馆服务质量管理中的应用
- library service quality 图书馆服务质量
- Fundamentally set to ensure service quality. 从根本树立确保服务品质的基础。
- Please take a look at the introduction to our library service. 您可以先浏览一下我馆的服务介绍。
- To a great extent,the mode of library service decides its effect. 图书馆的服务模式在很大程度上决定了其发挥作用的大小。
- Library service character is the soul of library service. 图书馆服务品格是图书馆服务的灵魂。
- Reader's appeal is a familiar problem in library service. 读者投诉是图书馆服务工作中的常见问题。
- The social value of the library of institution of high education reflects mostly in service quality,educating person and impoving the administrator's quality. 高校图书馆的社会价值主要从服务质量、服务育人、提高管理人员的素质等方面充分体现。
- This paper analyzes the impact factor on VRS service quality of university library on the knowledge resources and VRS management and librarian attainment. VRS的工作具有很强的知识性、智力性和技术性要素，其质量受多方面因素的影响。
- We hope can provide the reference of the library monitoring mechanism of establishing the self-management, strengthening self-control and improving service quality continually. 希望能为图书馆建立完善自我管理、加强自我控制与持续改进服务质量的监控机制提供参考。
- Measurement of library services, to quantify or qualify? 图书馆服务的测量，量化或限制？
- That quality, he fears, will inhibit peoples' receptiveness to the concepts behind the term, which feels are good: the intelligent evolution of library services and technology. 他担心其质量将约束人们接受此术语背后还不错的概念：图书馆服务和技术的智能进化。
- The emphasis of his speech is improving service quality. 他的演讲强调的是改善服务质量。
- Outreach programmes continue to form an integral part of the library services. 推广活动仍是图书馆服务的重要一环。
- The service quality management is core of service marketing. 服务质量管理是服务营销的核心内容。
