Your users will approach your product with very specific expectations of what the product can do (if it is an appliance or familiar handheld device) or with very few expectations (if you are designing a public kiosk).

• 通常，用户对你设计的产品能做什么有着非常具体的期望（如果是家电产品或者是熟悉的手持设备，或者几乎没有任何期望，如公共信息亭）。