Using the basic knowledge of random process and queuing theory, analyses the performance and parameters of Erlang queuing model, and gives its scope of the application in airport terminals.

• 摘要利用随机过程和排队论的基础知识，对爱尔朗排队模型进行性能分析和参数求解，给出其在机场旅客航站楼中的应用范围。