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- User mental models of mistakes 关于错误的用户心理模型
- Tabs are successful because the idiom follows many users’ mental model of how things are normally stored. 标签之所以如此成功，是因为该习惯用法遵循了用户有关“事物存储”的心理模型，即单层分组。
- Goal-directed interactions reflect user mental models. 目标导向的交互反映了用户的心理模型。
- Ascending and Descending do not map well to most users’ mental model of time. People don’t think of dates as ascending or descending; rather, they think of dates and events as being recent or ancient. 上升和向下不能很好地映射到用户对时间的心智模型，人们不认为时间存在上升和向下之分；相反，他认为时间和事件可以分为最近和最老的。
- User interfaces should be based on user mental models rather than implementation models. 用户界面应该基于用户的心理模型，而不能基于实现模型。
- It’s much more difficult to create a visual interface with direct manipulation idioms that are consistent with user mental models and workflows. 相比之下，那些采用直接操作习惯用法并且符合使用者心理模型和工作流的视觉界面创建起来是很困难的。
- Many users’ mental models are of things moving inside the computer, and this little gem actually shows things moving. 用户的心理模型认为计算机内部的某个事物在移动，这个精致的小图片真实地反映了移动的事物。
- From a humanistic perspective based on our users’ mental models, these actions are natural and normal. 从更具有人文主义角度，按照使用者的心理模型的角度看，这些行为是自然而正常的。
- If we begin to render the file system according to users’ mental models, we can achieve several significant advantages. 如果打算根据用户的心理模型来展示文件系统，那么我们会得到明显的好处。
- The following is a different approach to document management that better supports most users’ mental model. 我们将要讨论的是文档管理的另一种不同方法，可以更好地支持大多数使用者的心理模型。
- If the represented model for software closely follows users’ mental models, it eliminates needless complexity from the user interface by providing a cognitive framework that makes it evident to the user how his goals and needs can be met. 如果软件的表现模型非常符合用户的心理模型，通过提供能使用户很容易理解其目标和需要如何得到满足的认知框架，便可以消除用户界面中一些不必要的复杂性。
- Often there is a trade-off between paging and scrolling information: You should understand your users’ mental models and workflows to determine what is best for them. 在换页和滚动信息之间存在一个平衡，你应该理解用户的心智模型和工作流，来确定对于他们而言什么是最好的。
- Often there is a trade-off between paging and scrolling information: You should understand your users' mental models and workflows to determine what is best for them. 在换页和滚动信息之间存在一个平衡，你应该理解用户的心智模型和工作流，来确定对于他们而言什么是最好的。
- A new user must grasp the concepts and scope of the product quickly or he will abandon it. Thus, the first order of business of the designer is to ensure that the product adequately reflects the user’s mental model of his tasks. 一个新手必须迅速掌握程序的概念和范围，不然他会彻底放弃，所以设计师的头等大事就是确保程序充分反映了用户关于任务的心智模型。
- If the represented model of the interface closely follows the user’s mental model (as discussed in Chapter 2), it will provide the understanding the user needs without forcing him to figure out the implementation model. 如果界面的表现模型紧密地符合用户的心理模型（正如第2章所讨论的），则其可以在不强迫用户了解实现模型的情况下为用户提供所需要的理解。
- It works as well as it does because its behavior is consistent with a user’s mental model of the cursor: Because it is the source of added characters, it can also reasonably be the locus of deleted characters. 它表现很良好，是因为其行为与用户关于光标的心理模型是一致的。 即光标是添加字符的源头，那么认为它是删除字符的位置也很合理。
- Follow users’ mental models. 遵循用户的心理模型。
- As with almost every other problem in interaction design, we’ve found that crafting an appropriate solution must start with a good understanding of users’ mental models and usage contexts. 和处理大多数其他设计交互问题一样，我们发现要精心创造一个合适的解决方法，必须从理解使用者的心理模型和使用情境开始。
- He showed us a model of the new office building. 他给我们看了新办公楼的模型。
- As with almost every other problem in interaction design, we've found that crafting an appropriate solution must start with a good understanding of users' mental models and usage contexts. 和处理大多数其他设计交互问题一样，我们发现要精心创造一个合适的解决方法，必须从理解使用者的心理模型和使用情境开始。
