They made suggestions for simplification. Their analysis of the process was applied to other dividions. It became a training tool for new employees, and the basis for quality improvement projects.

• 圈讨论流程管理的所有层面,拟定细部流程图及说明,提出流程简化的建议,将此流程分析应用在其他部门,成为一套新进人员训练教材,以及品质改善计划的基础。