The library can win the users by meticulous management, making use of the resource advantage and creating good environment.The staff of library should lay stress on the impl...

• 图书馆要通过精细化管理,利用资源优势,创造好的环境赢得用户,图书馆员工要注重细节服务的贯彻与执行,应围绕用户、现代化技术和运作系统等方面进行细节服务创新。