The aim of the study is to describe formal process of performance appraisal activity in teams after systemizing results of analysis of scientific literature.

• 本研究乃为建立观光旅馆饭店餐饮业从业人员绩效评估指标，以协助观光旅馆饭店业的管理者能落实人力资源机制，并藉此提升组织绩效。