That a nineteen-year-old college student, with or without a certificate, could perform mediations is unthinkable to most Chinese.Yet that is how old I was when I acted as mediator in the US.

• 一个19岁的大学生（有证书，也可能没有）可以从事调解工作对多数中国人来说是不可思议的，可我在美国当调解员时就那么大。