TSF concludes three sub-functions: Client Satisfied Function, Staff Satisfied Function and Costs Minimized Function, the paper builds mathematic model for each sub-function and realizes them with three modified fuzzy-neuron networks.

 
  • 综合满意函数包括顾客满意度函数、员工满意度函数和成本满意度函数三个子函数,本系统为每一个子函数构造了相应的数学模型,然后用复合型模糊神经网络逐个实现,最后将三个子函数值进行加权和得到该车辆的综合满意度函数值。
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