Respond to customer complaints; resolve problem elements; interact with credit department to ascertain customer account status. Handle sourcing of vendors, contract negotiation, purchasing, correspondence, account adjustments and inventory control.

• 负责处理客户投诉，解决问题根源；和信用部互动工作以确定客户的账户状况，处理卖方客户源、合同谈判、采购、信件、账目调整以及存货控制。