Please accept my sincerest apologies for the trouble and time this glitch has caused you and please do not blame Gloria International Hotels for this mistake.

• 此事件的发生与凯莱国际酒店无关，我公司对此事件负全部责任，并在此郑重道歉，希望此事件未影响到您和凯莱国际酒店的业务往来。