Payer and provider data (e.g., formulary information) are at different levels of detail, making use of payer formulary information at the time of prescribing difficult (the lack of which leads to consumer and patient dissatisfaction).

• 交费数据和收费数据（比如：医嘱信息）的细化程度不同，利用下医嘱时的医嘱缴费信息是困难的（缺陷是招致消费者，患者的不满）。