Our goal in constructing a set of personas is to represent the diversity of observed motivations, behaviors, attitudes, aptitudes, mental models, work or activity flows, environments, and frustrations with current products or systems.

• 我们构造一组人物角色的目的，是用其来代表我们观察到的目标、行为、态度、能力、心理模型、工作或者活动流、环境，以及对现有产品和系统的失望之处。