Organization shall establish and maintain procedures for defining responsibility and authority, for handling and investigating non-conformance, taking action to mitigate impacts caused and for initiating and completing corrective and preventive action.

• 组织应建立并维持适当的程序以界定权责，俾处理及调查不符合情形并设法减轻所造成的冲击，以及展开并完成矫正与预防措施。