Of the complaints, 16 were associated with equipment and processes, 50 with physicians, 10 with nurses, two with other personnel, two with poor transfers from other facilities and one was slanderous.

• 抱怨案件当中，16案与硬体及流程有关、50案与医师相关、10案与护理人员相关、2案与其他人员有关、2案因他院未依规定转诊所致、1案乃患者不当索求未遂挟怨报复。