NEW YORK - E-mail is crippled, concussed by an irrepressible spam stream. Web surfing can be equally confounding, a wobbly wade through bursts of pop-ups and loudmouthed video ads.

• 电子邮件是残废的，因为有持续不断的垃圾邮件冲击。网页浏览同样让人讨厌，因为你必须面对不断弹出的新窗口和吵吵嚷嚷的视频广告。