Methods: Data of 78 cases in medical disputes, remedied in outpatient department (OPD) or inpatient department (IPD) were reviewed from the causes, solution methods and results.

• 方法：统计78例口腔颌面外科门诊和住院发生医疗纠纷的病例，将发生原因、发生后果、解决途径进行分类和分析。