It is also true that out of fear of seeming dumb, incompetent, or impolite, many people may avoid talking about software behaviors that they find problematic or incomprehensible.

• 的确，由于害怕显得愚蠢、无能，以及缺乏礼貌，许多人不会谈论他们觉得有问题或者难以理解的软件行为。