In the modem competitive environment, it is necessary for an organization to ensure its employees to behave organizational citizen behaviors (OCB) for the purpose of increasing performance.

• 摘要由于现今组织必须时常面对著变化频繁的内在与外在环境，因此组识更需要藉由成员执行组识公民行为以补足组识规?与工作任务派遣上的不足。