In the Western model, mediators are trained in the role of a process manager. Their main responsibility is to facilitate a collaborative process.

• 在西方模式里，调解人所受的训练，是如何充当调解过程的管理者：他们的主要职责是促成双方的合作，其工作包括引导两造遵循基本规则，按部就班逐项磋谈，并专注于达成协议。