Established in 1994,the Service Quality Wing consists of three branches responsible for Performance Review,Research and Inspections,and Complaints and Internal Investigations.

 
  • 一九九四年成立的服务质素监察部由3个科组成,分别负责工作表现检讨、研究及监察、投诉及内部调查方面的工作。
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目录 附录 查词历史