Customers will have different ideas regarding timely recovery: they are understandably less patient with outages at their financial services companies than with, say, outages at their suppliers of office furniture.

• 客户对恢复的及时性存在不同认识:与办公家具供应商的暂停运营相比,他们对金融服务公司的暂停运营更易失去耐心,这很容易理解。