By her teaching experience of the past few years, the author makes overall argumentation on teaching goal, content of courses, teaching characteristic, teaching method and other relevant problems of course.

• 笔者结合自己几年来的教学实践，就管理沟通课程的教学目标、教学内容、教学特点和教学方法及有关的其它问题作了初步的探讨。