AT &T saw its error quickly,though,cut its rates,and began offering innovative packages.It still faces heavy competition,but it now knows quite a bit about the Law of Compensation.

• 虽然at &t很快地察觉到错误，并削减费率以及开始改善服务品质，但是它还是得面对流失掉原有客户市场。经过这次教训之后，at &t学会了什么叫做补偿率。